Cancellation Policy

In order to confirm the reservation at La Terraza we require a 50% deposit.

Deposit is 100% refundable If cancelled 15 calendar days prior to the arrival date.

Cancellations made within 14 days of the arrival date forfeit the deposit of 50%.

Cancellations made within 24 hours of the arrival date (3:00pm Puerto Rican Time) or “No show” without any valid written excuse gives the right for La Terraza to charge 100% of the reservation amount.

Services & Amenities

Free High Speed WiFi

Our property has high speed wireless internet connection for social media, streaming and web browsing. Our dedicated point to point wireless connection is provided by our partners IP Solutions.

Services & Amenities


Our rooftop restaurant offers breakfast on the Terrace daily. Enjoy your mornings surrounded by breathtaking views of the San Juan Bay and the colonial architecture of Old San Juan. On Friday, Saturday and Sunday evenings, the Terrace is open for house specialty tapas and drinks, when sunsets are magical over Old San Juan We offer one of the best breakfasts in Old San Juan, serving gourmet espresso coffee, made from local beans harvested in the mountains of Puerto Rico. Our morning specialty is a Venezuelan breakfast featuring our locally grown, grass fed shredded beef and other local dishes on the side. We raise our beef on pasture on our family farm located in the center of the island. Check out our farm at.

Services & Amenities


Our property has two cocktail bars and one espresso bar: a classic, atmospheric bar on the ground floor and a rooftop bar on the Terrace, surrounded by stunning views of the Old City, with an infinity plunge pool, private cabana and lounge area. Our ground floor bar is a cozy getaway for guests and locals, with tall doors that open to the sidewalk. Try our special botanical herb drinks or local rum drinks served inside fresh coconuts. Our rooftop terrace tapas restaurant and bar is open daily for local fruit mimosas or smoothies during breakfast, and drinks and tapas menu Thursday, Friday and Saturday until 11pm. The terrace is the perfect place to view sunsets after a day of walking and discovering the city. Try our local Medalla beer or sample rum cocktails, such as piñacolada, which was created in Old San Juan in the 1960s. Our espresso bar at the front desk in the lobby is staffed 24 hours a day. We take special pride in serving coffees made from premium Arabica beans grown, harvested and roasted locally in the mountains of Puerto Rico.

Services & Amenities

Rooftop Plunge Pool

Nothing will relax you more thoroughly than a refreshing dip in our rooftop terrace infinity plunge pool while you enjoy views of Old San Juan, sipping a drink from our terrace cocktail bar. Watch the cruise ships come and go, and admire gorgeous sunsets over the old city and San Juan Bay. On the very clearest of days, you can see as far away as Puerto Rico’s indigenous tropical rainforest, El Yunque, located at the eastern end of the island.

Services & Amenities

24hr Concierge Service

We are a multilingual, international team of local experts who can guide you to all local attractions and help you plan your trip so you can have a personalized experience during your stay. We are at your service at the front desk 24 hours a day, or contact us by email or phone prior to your arrival. Weather you would like to book a tour around the island, make a restaurant reservation, get tickets for an event, or get tips for lesser known sights and the best shopping, please ask us and we will help you live like a local during your stay.